Insights, tips, and updates from the Jaydien team on IT support, cybersecurity, and network management.
What an SLA in an IT Support Contract Should Spell Out
What an SLA in an IT support contract should cover: response vs. resolution time, priority levels, coverage hours, escalation, and the questions to ask before you sign.
Proposed HIPAA Security Rule Changes: What NJ Practices Should Do Now
HHS has proposed the biggest update to the HIPAA Security Rule in over a decade. Here’s where it stands, what would change, and what your practice can do now.
Year-End Cybersecurity Checklist: Holiday Cybersecurity Threats & IT Planning for 2026
As the calendar year winds down, many organizations shift their focus to closing out projects, preparing financials, and planning for the new year. Unfortunately, cybercriminals
Working From Home in this “New Normal” Work Environment
Getting your employees setup to work from home really just boils down to two IT areas: Phone and Data. Phone: With the advent of a
5 Reasons To Outsource Your IT Placement
In today’s fast-paced business environment, having a reliable and efficient IT infrastructure is crucial for success. Small and medium-sized businesses often face the challenge of
How to Properly Configure NTP Time In Your AD Environment: Step by Step
This article will show you step-by-step how to configure your DC with an external time source and to force all your AD clients to sync