Solving IT Problems Everyday - Since 2002

Solving Tech Issues for New Jersey - Since 2002

Doing Geek Stuff for Non-Geeks - Since 2002

Providing IT Support to Businesses for Over 20 Years

Looking to Upgrade Your "Computer Guy"? Call Us.

Call or Text
732-477-4005

Support Center

We’re Up When Your Technology Is Down

Support Center

Welcome to the Jaydien Network Solutions Support Center

Please use the information below to conveniently request technical support, speak to a representative regarding sales or general inquiries, access the customer support or billing portal, or for access to self help documentation.

Technical Support
877-561-6734
support@jaydien.com

Knowledgebase Articles

Support Hours (WITH an active support contract)

Monday through Friday – 8am – 8pm
Saturday – 8am – 8pm
Sunday 8am – 8pm

Support Hours (WITHOUT an active support contract)

Monday through Friday – 9am – 5pm

Response Times (WITH an active support contract)

Level 1 – 6 Hour Response Time
Level 2 – 4 Hour Response Time
Level 3 – 3 Hour Response Time
Level 4 – 2 Hour Response Time

Response Times (WITHOUT an active support contract)

Next Business Day

General Inquiries
732-477-4005
info@jaydien.com

Sales Inquiries
732-477-4005 Option 2
sales@jaydien.com

Billing Inquiries
732-477-4005 Option 0
officemanager@jaydien.com

Customer Support Portal

Team Viewer

Mobile App

How-to and Self Help Documents

Quarantine Message Report Help Guide

D6x Series IP Phone Quick Start Guide

D6x Series IP Phone Training Videos

Windows 11 Readiness Tools

Minimum Requirements

Download the PC Health Check App

We're here to help 24/7. Call us anytime!

Frequently Asked Questions

What Does It Cost To Fix My Computer?

To troubleshoot your computer, the first thing we do is to run a full diagnostic test. This helps us to determine the cause of your issue and enables us to provide you with an accurate amount for the repair cost.

The diagnostic charge is free if you move forward with the repair!

How Can I Reach You?

You can call or text our office at 732-477-4005.

You can also email us for help at support@jaydien.com. And you can chat with us directly through our website.

Where Is Your Office Located?

We are conveniently located in the Lions Head Office Park in Brick, NJ.

35 Beaverson Blvd, Suite 3A
Bricl, NJ 08723

Are You Open On Weekends?

If you are a business and have an active support contract, we offer technical support 7 days a week.

Our shop is closed on weekends for walk-in residential computer repairs. Our normal business hours are Monday – Friday 9am to 5pm.

What Locations Do You Service On-Site?

For businesses of all sizes, we cover the entire state of New Jersey.

For in-home repair services, we provide on-site computer services in Ocean County NJ, Monmouth County NJ, Middlesex County NJ.

Can You Help Me Remotely?

Yes! Many computer issues can be resolved by a quick remote desktop sharing session in under 30 minutes.

Can I Bring My Computer To Your Shop?

Yes. Our office is open Monday – Friday 9am to 5pm.

We are located in the Lions Head Office Park in Brick, NJ

35 Beaverson Blvd, Suite 3A
Brick, NJ 08723
732-477-4005

How Can I pay My Bill?

You can pay your bill at the time of service by using a Credit Card, Check, E-Check or Cash.

You can also make a payment by phone by calling our office at 732-477-4005.

We Offer Same Day Repairs. Contact Us Today.

Some of our satisfied customers.

Get In Touch

nj state license #34ls00072100

Residential Services

Quick links

Call us anytime!

We're here to help 24/7

Frequently Asked Questions

What Does It Cost To Fix My Computer?

To troubleshoot your computer, the first thing we do is to run a full diagnostic test. This helps us to determine the cause of your issue and enables us to provide you with an accurate amount for the repair cost.

The diagnostic charge is free if you move forward with the repair!

How Can I Reach You?

You can call or text our office at 732-477-4005.

You can also email us for help at support@jaydien.com. And you can chat with us directly through our website.

Where Is Your Office Located?

We are conveniently located in the Lions Head Office Park in Brick, NJ.

35 Beaverson Blvd, Suite 3A
Bricl, NJ 08723

Are You Open On Weekends?

If you are a business and have an active support contract, we offer technical support 7 days a week.

Our shop is closed on weekends for walk-in residential computer repairs. Our normal business hours are Monday – Friday 9am to 5pm.

What Locations Do You Service On-Site?

For businesses of all sizes, we cover the entire state of New Jersey.

For in-home repair services, we provide on-site computer services in Ocean County NJ, Monmouth County NJ, Middlesex County NJ.

Can You Help Me Remotely?

Yes! Many computer issues can be resolved by a quick remote desktop sharing session in under 30 minutes.

Can I Bring My Computer To Your Shop?

Yes. Our office is open Monday – Friday 9am to 5pm.

We are located in the Lions Head Office Park in Brick, NJ

35 Beaverson Blvd, Suite 3A
Brick, NJ 08723
732-477-4005

How Can I Pay My Bill?

You can pay your bill at the time of service by using a Credit Card, Check, E-Check or Cash.

You can also make a payment by phone by calling our office at 732-477-4005.

We Offer Same Day Repairs

Fill out the form below

nj state license #34ls00072100

732-477-4005

35 Beaverson Blvd, Suite 3a,
Brick, NJ 08723

support@jaydien.com

Residential Solutions

Business Solutions

Copyright 2024 © All Rights Reserved | Terms & Conditions | Proudly Created by Adapting Social.

Residential Solutions

Business Solutions