What an SLA in an IT support contract actually does

An SLA turns “we’ll take care of you” into commitments you can hold a provider to. It defines how issues are prioritized, how quickly the provider will respond to each type, when support is available, and how problems get escalated. Without those details written down, every outage becomes a negotiation, and you’re relying on good intentions instead of a clear agreement.

For a small business without in-house IT staff, the SLA is especially important. Your outsourced provider effectively becomes your IT department, so the agreement should describe how that department will work day to day, not just what it costs.

Response time vs. resolution time

This is the distinction that trips up the most business owners. Response time is how long it takes for a technician to acknowledge your issue and start working on it. Resolution time is how long it takes to actually fix it. A fast response is valuable, but it isn’t the same as a fast fix.

Many problems can’t be promised a fixed resolution time, because they depend on things outside the provider’s control, such as a failed part that has to ship, an internet carrier outage, or a software vendor’s bug. A trustworthy SLA is honest about that. Look for clear response commitments, plus a description of how the provider will keep you updated while an issue is still open.

Priority levels and what counts as urgent

Not every ticket deserves the same urgency, and a good SLA defines priority levels so everyone agrees on what “critical” means. A common approach looks something like this:

• Critical: the whole office or a core system is down, such as no internet, a failed server, or a suspected security incident.
• High: a key system or several people are affected, but work can partially continue.
• Normal: a single user has a problem that slows them down but has a workaround.
• Low: routine requests, such as setting up a new user or installing approved software.

Ask who decides the priority of a ticket and whether you can raise it if the situation gets worse. A suspected ransomware infection or a phishing click should always be treated as urgent, and your agreement should make that clear.

Coverage hours, after-hours support, and escalation

An SLA should state when support is available and what “business hours” means. If your office opens early, runs a weekend shift, or has staff working remotely at night, check whether those hours are covered or billed separately. Also ask how after-hours emergencies are handled: is there an on-call technician, and how do you reach them?

Escalation matters just as much. If an issue isn’t progressing, the agreement should describe how it moves from the help desk to a senior engineer, and at what point you’ll hear directly from someone in a management role. Clear escalation paths keep long-running problems from getting lost in a queue.

What’s included, what isn’t, and how you’ll know it’s working

The best SLAs leave no doubt about scope. A managed service agreement typically covers help desk support, monitoring, maintenance, and security tools for the devices in your agreement, but projects such as an office move, a server replacement, or a new phone system are often quoted separately. Get that list in writing so there are no surprises on an invoice.

Before you sign, it’s worth asking a few more questions:

• Which devices, users, and locations does the agreement cover, and how are new ones added?
• Is proactive work, like patching, monitoring, and backup checks, part of the SLA or just reactive support?
• How will you report on ticket volume, response times, and recurring issues?
• What happens if the provider misses its commitments?
• How much notice is required to change or end the agreement?

A provider that welcomes these questions is usually one that takes its commitments seriously. Regular reviews of your tickets and systems also help you spot recurring problems and plan upgrades before they turn into emergencies.

Choosing an agreement you can rely on

An SLA isn’t just fine print. It’s the operating manual for your relationship with your IT provider. Clear priorities, honest response commitments, defined coverage hours, and a real escalation path give you confidence that problems will be handled the same way every time. If you’re comparing options, our managed service agreements page explains how proactive, flat-rate support works.

To see how a support agreement fits alongside ongoing monitoring and maintenance, take a look at our managed IT services or review our pricing. If you’d like to walk through what a managed service agreement would look like for your business, get in touch with us or call 732-808-0577 and our team will be glad to help.

The post What an SLA in an IT Support Contract Should Spell Out appeared first on Jaydien Network Solutions.

Where the proposed rule stands today

The U.S. Department of Health and Human Services (HHS) issued its proposal at the end of December 2024, and it was formally published in the Federal Register on January 6, 2025. The public comment period closed on March 7, 2025, after thousands of comments came in from providers, vendors, and industry groups.

HHS originally aimed to finalize the rule in 2026, but that target slipped. The federal regulatory agenda now points to July 2027 for a final rule, and the final version may differ from the proposal. Under the proposal, a final rule would take effect 60 days after publication, with compliance required 180 days after that. In other words, once the final rule lands, practices would have roughly eight months to be ready.

The biggest proposed HIPAA Security Rule changes

The headline change is that HHS proposes to remove the distinction between “required” and “addressable” safeguards. Today, practices can document why an addressable item isn’t reasonable for them and use an alternative. Under the proposal, nearly all safeguards would become mandatory, with only narrow, documented exceptions. Other notable proposals include:

• Written documentation of all security policies, procedures, plans, and analyses.
• A technology asset inventory and a network map showing how electronic patient information moves through your systems, reviewed at least once every 12 months and whenever something changes.
• Multi-factor authentication for access to systems containing electronic protected health information (ePHI), with limited exceptions.
• Encryption of ePHI both at rest and in transit, again with limited exceptions.
• Vulnerability scanning at least every six months and penetration testing at least once a year.
• Network segmentation, anti-malware protection, and backup and recovery controls, plus written procedures to restore certain critical systems within 72 hours.
• An annual compliance audit and a regularly updated risk analysis.
• Stronger business associate oversight, including written verification at least once a year that vendors handling patient data have the required safeguards in place, and notice within 24 hours when a vendor activates its contingency plan.

Why waiting for the final rule is risky

It’s tempting to hold off until HHS publishes the final version. The problem is that several of these items take real time to put in place. Building an accurate asset inventory and network map, rolling out multi-factor authentication to every user, and confirming that backups can actually restore your practice management and imaging systems are projects measured in weeks or months, not days.

There’s also a practical reason to act now: ransomware and email-based attacks against healthcare offices aren’t waiting for a rule change. Multi-factor authentication, encryption, tested backups, and regular vulnerability scans protect your patients and your schedule today, whatever the final rule ends up saying.

A practical checklist to start on now

Most small practices can make meaningful progress with a handful of focused steps:

1. Inventory your technology. List every computer, server, network device, cloud service, and medical device that stores or touches patient data.
2. Map your network. Document how data flows between your EHR, imaging equipment, billing systems, and outside vendors.
3. Turn on multi-factor authentication for email, remote access, and any system with patient records.
4. Confirm encryption on laptops, servers, backups, and email.
5. Test a restore. Don’t just confirm backups are running. Make sure you can actually bring a critical system back quickly.
6. Schedule vulnerability scans and plan for an annual penetration test.
7. Review your business associate agreements and ask key vendors how they protect your data.
8. Update your risk analysis and written policies so they reflect how your office actually works today.

A managed IT provider can take much of this off your plate, from inventory and monitoring to scanning and documentation. Our cybersecurity solutions are built to help small offices put these safeguards in place and keep them current.

What this means for your practice

Whether the final rule arrives in 2027 or later, the direction is clear: regulators expect healthcare offices to treat cybersecurity as a documented, routinely tested part of operations, not a one-time project. Practices that start now will be ready to meet the deadline when it comes, and better protected in the meantime. This article is general information, not legal advice. Your compliance officer or attorney can help you interpret how the final rule applies to your organization.

We work with medical practices, dental offices, and eye care practices across New Jersey to build security programs that hold up to HIPAA scrutiny. If you’d like help getting ahead of the proposed HIPAA Security Rule changes, contact us or call 732-808-0577 to talk with our team about cybersecurity for your practice.

The post Proposed HIPAA Security Rule Changes: What NJ Practices Should Do Now appeared first on Jaydien Network Solutions.

As the calendar year winds down, many organizations shift their focus to closing out projects, preparing financials, and planning for the new year. Unfortunately, cybercriminals take advantage of this busy period. The surge in online activity, reduced staff availability, and increased reliance on remote tools make the holiday season a prime time for cyberattacks. Implementing a strong year-end cybersecurity checklist for businesses is essential to protecting your data, minimizing risk, and preparing your IT infrastructure for 2026. With proactive planning, small businesses can stay secure during the holiday season and enter the new year with a stronger cybersecurity posture.

Below are the most important areas to address when reviewing your systems, preparing for seasonal threats, and planning ahead.

Strengthening Your Year-End Cybersecurity Checklist for Businesses

As your team prepares for year-end operations, it’s crucial to evaluate existing security protocols and identify any vulnerabilities. Start by reviewing account access and permissions. Employees who have changed roles, left the organization, or no longer need certain system privileges should have access removed immediately. Unnecessary or outdated accounts are common entry points for attackers.

Next, review software updates and security patches. Outdated operating systems, third-party applications, and plugins can expose your business to cyber threats. Ensuring all devices and platforms are up to date helps close known security gaps.

Backups also play a central role in any year-end cybersecurity checklist for businesses. Confirm that backups are running consistently, test restoration procedures, and make sure key data is stored both securely and redundantly. Year-end is an ideal time to validate your disaster recovery plan and ensure your team understands the proper steps in case of an emergency.

Multi-factor authentication should also be required for all administrative accounts and any system containing sensitive information. Password audits, endpoint monitoring, and firewall reviews further strengthen your organization’s defense as you move into the new year.

Holiday Cybersecurity Threats for Small Businesses

The holiday season brings a sharp increase in cybercrime due to heightened online transactions, staff shortages, and relaxed monitoring. Understanding the most common holiday cybersecurity threats for small businesses helps you prepare more effectively and reduce your risk during this vulnerable time.

Phishing attacks tend to spike during the holidays as attackers use festive themes, fake shipping notices, and urgent fundraising requests to lure victims into clicking malicious links. Training employees to recognize suspicious messages and encouraging them to verify unexpected communications are key preventative measures.

Ransomware attacks also increase during the winter months because businesses are often short-staffed or working with reduced monitoring teams. Cybercriminals exploit these gaps by targeting endpoint devices, unsecured Wi-Fi networks, and outdated software systems. Ensuring that all systems are patched and all data is backed up significantly reduces the damage ransomware can cause.

Online shopping scams, fraudulent invoices, and fake vendor requests also become more common. Small businesses should take extra care when approving payments or responding to financial requests, especially those sent outside normal business hours. Monitoring network activity closely during the holiday season helps detect suspicious behavior early. Encouraging employees to avoid using public Wi-Fi, requiring strong passwords, and restricting remote access unless necessary can also help safeguard your systems during this high-risk period.

Building Effective IT Planning for 2026

As the year ends, forward-thinking IT planning for 2026 ensures your business enters the new year with strong, scalable, and secure technology systems. Start by evaluating your current infrastructure. Identify aging hardware, overloaded servers, or outdated tools that may impact productivity or pose security risks.

Budgeting for 2026 should include investments in cybersecurity tools such as advanced firewalls, email security filters, updated endpoint protection, and cloud monitoring services. Businesses should also consider long-term growth plans. Expanding teams, new software platforms, or increased remote work requirements may call for stronger networking capabilities and improved cloud integrations.

IT planning for 2026 should also involve reviewing your compliance obligations. Industries such as healthcare, finance, and retail must meet strict security standards. Conducting a compliance audit now ensures your systems meet all necessary requirements before regulations change in the new year.

Finally, consider implementing or updating your incident response plan. Clearly outlining roles, communication steps, and remediation procedures will help your team respond quickly if a cybersecurity issue arises.

Creating a secure foundation for 2026 requires a blend of strategic investment, staff training, and continuous monitoring. When combined, these efforts help protect your business and support long-term stability. Year-end preparation is one of the most important opportunities to strengthen your organization’s cybersecurity defenses. By implementing a comprehensive year-end cybersecurity checklist for businesses, preparing for holiday cybersecurity threats for small businesses, and building proactive IT planning for 2026, you safeguard your organization during one of the most vulnerable times of the year. For expert support, professional IT guidance, and dedicated cybersecurity services, Jaydien Network Solutions is ready to help your business stay protected. Visit our contact page to schedule an appointment or request a consultation.

The post Year-End Cybersecurity Checklist: Holiday Cybersecurity Threats & IT Planning for 2026 appeared first on Jaydien Network Solutions.

Getting your employees setup to work from home really just boils down to two IT areas: Phone and Data.

Phone:

With the advent of a Voice over IP (VoIP) phones, your can give your employee an office phone that they can plug right into their home router, giving them the presence of being in the same building as everyone else. Users will be able to handle the incoming call flow flow just as easily as if they were in the office as well as make outbound calls with the presence of your office main phone number.

This helps “keep up appearances” with your clients and customers as well as giving your employees that peace of mind of not needing to share their personal cell phone number with the customers and vendors that they deal with throughout the day.

A system like this is simple to setup and can cost you as little as $15 / month / extension.

Data:

Just allowing your employee to make and receive phones calls is not enough. Being able to access the company files and applications is the other part of this equation. There are a few ways that this can be accomplished:

VPN

A virtual private network (VPN) is the most widely used way of accessing a corporate network remotely. By loading a simple client on any internet connected computer, you can securely provide access to your company network from either a mobile computer that you provide or from your employee’s personal home pc.

Although this sounds simple enough, the cost to implement and license a proper VPN appliance can be high if you plan on providing this to many users. And all this remote traffic to your internal LAN can tax your office internet quite a bit as well. And lastly, you now have to make sure that your employees home network and internet connections are up for the task for all this additional VPN traffic. This may require them to upgrade their connection to higher speeds, which also comes at a higher cost.

Remote Screen Viewing

Another alternative to VPN is a remote screen viewing application such as LogMeIn or GotToMyPC. Applications such as these allow users to connect to and view their office computer screen from any internet connected computer, even a smart phone or tablet. Once connected, they can see their familiar desktop and access all the files and applications that they normally would if they were sitting at their office desk. These types of remote access applications are relatively inexpensive, anywhere from $10/month to $30/month. However, sometimes we find that users complain that the resolution is stretched or that the text may be too small. This is especially true if the office computer monitor is real large and the computer your are using to remotely access your office computer has a smaller monitor. The result is sometimes a resolution where the text is very small and hard to read.

Private Cloud File Server

Another type of remote access solution that has emerged just over the past couple years is a private DropBox like service called CenterStack. By way of a small piece of software called a “server agent”, that gets loaded onto your file server, you can provide your users an easy to use web interface that has the look and feel of DropBox while giving access to all the file shares that are on your corporate LAN. This allows your employee to edit and create files within your existing file server from a remote computer’s web browser. There is no need to install any special software on the computer. As long as they have a web browser, they can work with their files. You also can provide additional DropBox like storage to your users without having to worry about hard drive space on your file server. You just pay for how much extra storage you want. And, if your users still want to work off of a traditional mapped drive, you can install a Windows client software application that will also give them that functionality. It is probably the most flexible remote access software that we have seen since the advent of the remote screen viewing application.

The cost is very affordable to get started, just $15/user/month. And there is much less for your IT to manage as the service is hosted in the cloud and you no longer need to worry about the reliability and robustness of your employee’s home network or internet connection. Low speed connections and slow computers have much less of an effect on the speed and productivity of this type of service. In fact if you loose your internet connection, this type of service will actually allow you to work offline and sync up your changes to the server later!

 So as you can see, there are many ways to get your users working from home in a productive and cost effective way. And both parties, the business owner and the employee, will feel good about this scenario. Employers will know that their employees will still be generating profits for the business, and employees will have the benefit of knowing that they can still show value when working from home and maintain job security.

If you would like to discuss any of these solutions for your business, just give us a call. A friendly and knowledgeable representative is waiting to discuss these solutions for your business!

732-477-4005 / info@jaydien.com

Contact Us Today!

The post Working From Home in this “New Normal” Work Environment appeared first on Jaydien Network Solutions.

In today’s fast-paced business environment, having a reliable and efficient IT infrastructure is crucial for success. Small and medium-sized businesses often face the challenge of building and maintaining an in-house IT department, which can be both expensive and resource-intensive. This is where outsourcing IT placement comes into play. Outsourcing your IT placement to a trusted partner like Jaydien Network Solutions can offer numerous benefits that can positively impact your business. Today, we’ll talk about the five compelling reasons to consider outsourcing your IT placement.

1. Expertise and Specialization

When you outsource your IT placement, you gain access to a team of experts who specialize in finding the right IT professionals for your business. IT placement agencies like us have an in-depth knowledge of the IT industry, its trends, and the skills needed for various roles. We can quickly identify the most qualified candidates who match your specific requirements. This expertise ensures that you’re hiring the best talent available, which is essential for your IT department’s success.

2. Time and Resource Savings

Recruiting and hiring IT professionals can be a time-consuming and resource-intensive process. It involves posting job listings, reviewing resumes, conducting interviews, and conducting background checks. By outsourcing IT placement, you can offload these tasks to experts who have a streamlined and efficient recruitment process. This allows your internal team to focus on core business activities and strategic initiatives.

3. Access to a Diverse Talent Pool

IT placement agencies have a vast network of IT professionals, including candidates with various specializations, skill levels, and experiences. This means you have access to a diverse talent pool that can meet your specific needs. Whether you’re looking for a cybersecurity expert, a network administrator, or a software developer, outsourcing your IT placement ensures you have a broader range of qualified candidates to choose from.

4. Reduced Risk and Faster Onboarding

Hiring the wrong IT professional can be costly and disruptive to your business. Outsourcing IT placement minimizes this risk by providing access to pre-screened candidates who have undergone thorough evaluations. This reduces the likelihood of a bad hire. Additionally, IT placement agencies can facilitate a faster onboarding process, ensuring that new hires can start contributing to your organization’s success sooner.

5. Cost-Effective Solution

Building and maintaining an in-house IT department involves significant expenses, including salaries, benefits, training, and infrastructure. Outsourcing your IT placement can be a cost-effective alternative. You only pay for the IT professionals you need when you need them, reducing overhead costs associated with a full-time, in-house IT team. This flexibility allows you to allocate your budget more efficiently.

In conclusion, outsourcing your IT placement to Jaydien Network Solutions offers a comprehensive solution for your business. Our seasoned experts provide specialized knowledge and access to a diverse talent pool, saving you time, resources, and reducing hiring risks. With a cost-effective approach, we empower you to allocate your budget efficiently.
Elevate your IT capabilities and overall business performance by partnering with us. Contact us today and let’s discuss how we can tailor our services to meet your unique needs – take the first step towards a more efficient IT department and a thriving business.

The post 5 Reasons To Outsource Your IT Placement appeared first on Jaydien Network Solutions.

If you’re reading this article then you probably already know that Active Directory can’t work correctly if the clock is not synchronized around domain controllers and member machines.

This article will show you how to properly setup time sync on your domain.

If your DC is VM on HyperV, then you first need to make sure that the VM is not syncing it’s time with the Hypervisor.

Log onto your HyperV server and go to the settings of your VM, then click on Integration Service. Uncheck Time synchronization.

Now Lets Make Sure the DC is Setup To Sync to External Time Server.

From your PDC, open the prompt as administrator and type:

w32tm /config /manualpeerlist:yourNTPserver,0x8 /syncfromflags:manual /reliable:yes /update<br>w32tm /resync /rediscover<br>net stop w32time &amp;&amp; net start w32time<span style="font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 1rem; white-space: pre-wrap;">				</span>

Where “yourNTPserver” should be the address of the external NTP source you want set up, it could be a pool in the Internet or your internal NTP server.

Note the “,0x8” is part of the command and it will set the PDC to force sending client requests to the specified NTP server, and not other different type of requests like symmetric, which could cause PDC to do not receive correct NTP answers.

Confirm that your time settings are correct:

w32tm /query /statu

Force all other DCs to rediscover the new time server by configuring it to Domain Hierarchy with the commands below

					w32tm /config /syncfromflags:DOMHIER /update<br>w32tm /resync /nowait<br>net stop w32time &amp;&amp; net start w32time

Check settings after a minute, it should show your PDC/Time Server:

The correct and expected output should be the PDC/NTP with Stratum = 3 and all other DCs with Stratum = 4

w32tm /query /status

Once all DC’s have had the time commands issued, check the NTP settings for them with the command below:

w32tm /monitor

Your client computers should update automatically when the sync internal expires, but you can manually force a sync by issues a sync command.

w32tm /sync

Screwed up the configuration, don’t worry, you can restore time service to its default value:

net stop w32time<br>w32tm /unregister<br>w32tm /register

The post How to Properly Configure NTP Time In Your AD Environment: Step by Step appeared first on Jaydien Network Solutions.

Cybersecurity rules are changing for companies that work with the U.S. Department of Defense. If your business is part of the defense supply chain, or if you hope to win government contracts in the future, you may have started hearing more about NIST standards and the Cybersecurity Maturity Model Certification, also known as CMMC 2.0.

For many businesses, these requirements can feel confusing. There are security controls to follow, systems to review, and documentation that needs to be prepared before a company can qualify for certain contracts. The good news is that you do not have to handle this process alone. With the right IT support, moving from NIST guidelines to CMMC readiness becomes much easier.

At Jaydien Network Solutions, we often work with businesses that are unsure where to begin. Our goal is to help companies strengthen their cybersecurity while also preparing their systems for future compliance requirements.

Understanding How NIST and CMMC Work Together

One of the most common questions we hear from contractors is about the difference between NIST and CMMC. Many people think they are two completely different systems, but they are actually closely connected.

The CMMC 2.0 framework was created by the Department of Defense to make sure contractors protect sensitive government information. Much of the structure used in CMMC comes from the security controls listed in the NIST SP 800 171 framework.

In simple terms, if your company already follows NIST cybersecurity practices, you are already moving in the right direction toward CMMC compliance.

CMMC 2.0 includes three levels of cybersecurity protection. Each level depends on the type of information your company handles.

Level 1 focuses on basic cybersecurity practices and usually applies to businesses that manage Federal Contract Information. These companies complete an annual self assessment.

Level 2 applies to businesses that work with Controlled Unclassified Information. This level follows the NIST 800 171 guidelines and may require a third party assessment depending on the contract.

Level 3 is designed for organizations handling the most sensitive data and requires stronger security protections.

For many businesses, the first step is simply understanding where they currently stand. A cybersecurity review or gap analysis helps identify what parts of your system already meet the standards and where improvements may be needed.

If you are unsure what type of data your company handles or whether your network meets the requirements, an IT assessment can help bring clarity.

Why Many Businesses Struggle With Compliance

Cybersecurity compliance involves much more than installing antivirus software or changing a few passwords. CMMC preparation requires several layers of protection across your entire technology environment.

Businesses must secure their networks, manage who has access to certain systems, monitor devices for unusual activity, keep software updated, and maintain documentation that explains how their systems are protected. These requirements can be difficult for companies that do not have a dedicated cybersecurity team.

This is where having a trusted IT partner becomes valuable.

At Jaydien Network Solutions, we help businesses strengthen their IT infrastructure and improve cybersecurity practices. This can include securing networks, protecting devices, managing updates, and monitoring systems for potential threats. By improving the foundation of your technology environment, your business is better prepared to meet security requirements like NIST and CMMC.

Instead of trying to figure everything out alone, companies can follow a clear plan with professional guidance. This helps reduce confusion and makes the path to compliance much more manageable.

If your organization is starting to think about CMMC requirements, this is a great time to review your current systems and identify possible gaps.

How the Right IT Support Makes Compliance Easier

Preparing for CMMC should not be treated as a one time task. Cybersecurity is something that must be maintained over time as technology evolves and new threats appear.

Working with an experienced IT provider allows businesses to build stronger security systems while also preparing for compliance requirements. We help companies identify where sensitive data is stored, improve network protection, and implement tools that help support cybersecurity best practices.

Having the right support also allows business owners to focus on running their company while we help manage the technical side of security and system protection.

If your business plans to continue working with the Department of Defense or wants to remain competitive in government contracts, strengthening cybersecurity now is an important step.

If you are unsure where your systems stand or want help preparing for future requirements, our team is here to help. Contact us today to schedule a consultation or IT assessment. We can review your current technology, identify security gaps, and help your business move closer to meeting modern cybersecurity and compliance standards.

The post From NIST to CMMC: How the Right IT Partner Makes Compliance Easier appeared first on Jaydien Network Solutions.

So if you are logged into this device as administrator, how can you empty the recycle bin for other users, whether logged in or not? There are some convenient PowerShell command that you can run to accomplish this.

To start, launch PowerShell with elevated rights.

Clear All Recycle Bins

				
Clear-RecycleBin<br>Confirm<br>Are you sure you want to perform this action?<br>Performing the operation "Clear-RecycleBin" on target "All of the contents of the Recycle Bin".<br>[Y] Yes  [A] Yes to All  [N] No  [L] No to All  [S] Suspend  [?] Help (default is "Y"):

Clear a Specifed Recycle Bin on a Certain Partition

Clear-RecycleBin -DriveLetter C

You can also run a similar command from an elevated CMD Prompt:

The post Emptying the Recycle Bin for All User Profiles on a Windows Device appeared first on Jaydien Network Solutions.

What I’ve found to be the easiest and straightforward way to perform the adoption task is to just SSH into the device and issue the proper set-inform command.

There a couple things you’ll need to know ahead of time:

1. SSH authentication is enabled in your controller (see screenshot below).
2. The IP address of the device – This can be found by issuing an arp -a command from the Windows CMD prompt or by using an IP scanner tool to find the IP address of your device by using the MAC-ID. By default the devices are set to DHCP out of the box.
3. The device credentials – If the device is factory defaulted, then the username is ubnt and the password is ubnt. If your device is not factory defaulted, then you can obtain your device credentials by navigating to the Device Authentication section of your controller Site Settings.
   

   

One you have the IP address and the credentials, open your favorite SSH client and establish a connection to your device using the discovered IP address and the proper credentials.

Once connected, you can simply issue the set-inform command to adopt the device into your controller:

set-inform http://FQDN:8080/inform

Make sure to replace FQDN with your specific IP Address or Fully Qualified Domain Name.

Once that command is issued, issue the save command.

save

When the set-inform command is successfully issued, you can issue the info command to verify that your device is using the correct inform URL, as shown below. My URL is: unifi.jaydien.com

info		

StorageRoomSwitch16Port-US.6.2.11# info

Model: US-16-150W
Version: 6.2.11.13822
MAC Address: f0:9f:c2:df:4e:4e
IP Address: 192.168.10.200
Hostname: StorageRoomSwitch16Port
Uptime: 2969614 seconds

Status: Connected (http://unifi.jaydien.com:8080/inform)

The post Adopting Unifi Devices into your Controller Using SSH appeared first on Jaydien Network Solutions.

How to Enable Auto Login with the Windows 10 Registry in 4 Easy Steps

Changing your registry is never a simple process and can have negative effects if done incorrectly. So before you start these steps, you should first create a recovery point on your computer.

Step 1 – Access The Registry

Click on the Start menu and select Run. You can also press the Windows logo key + R to get the same text box.

Step 2 – Open the Registry Editor

Step 3 – Locate the Propper Registry Key

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogon.
			

Step 4 – Add The Following Keys

Go to the Edit menu, select New and then String Value.

1. DefaultUserName – This value should be the user account that you want to automatically logon (Case Sensitive).
2. DefaultPassword – This value should be the password for the user account that you want to automatically logon (Case Sensitive).
3. AutoAdminLogon – Set this value to 1
   

   

Now reboot your computer and it should automatically login using the account specified.

The post How to Enable Auto Logon In Windows 10 Using The Registry appeared first on Jaydien Network Solutions.