According to CompTIA, businesses that have an MSP contract reduce their IT costs by an average of 25-45%

What Do You Get With an MSP Contract?

• Unlimited Tech Support

• Receive Our Entire Stack of Software & Security Services for Every Device

• Simple Flat Fee Monthly Billing

• Proactive Maintenance on ALL Devices – No More of the Old School Break/Fix Approach

• Peace of Mind Knowing Your IT is Fully Handled

• Regular IT Assessment Meetings to Keep Your Office Ahead of the IT Curve
  
  

   

  ✅Cost Predictability and Savings

  Break/Fix Costs: Studies show that businesses relying on break/fix services often face unpredictable expenses, which can accumulate significantly over time. The IT Process Institute found that businesses with proactive IT support typically save 20-30% on overall IT costs compared to those relying on reactive services.

  ✅Increased Productivity

  Downtime Impact: For small businesses, even a few hours of downtime can be costly. According to a report from the U.S. National Archives, the average cost of IT downtime for small businesses is around $5,600 per hour. With proactive MSP support, you reduce the likelihood of major disruptions and keep your operations running smoothly.
  Proactive Monitoring: MSPs provide continuous monitoring and maintenance, which helps prevent IT issues from escalating into costly outages, ensuring that your systems are always performing at their best.

  ✅Enhanced Security

  Cybersecurity Threats: Small businesses are increasingly targeted by cybercriminals. The average cost of a data breach for a small business can be upwards of $200,000, according to a 2023 report by the Verizon Business Data Breach Investigations Report. MSPs offer robust security measures and regular updates to safeguard your business from these threats, potentially saving you significant amounts in the event of a breach.

  ✅Access to Expertise

  Talent Costs: Employing a dedicated IT professional can be expensive, with annual salaries averaging around $60,000 for small to mid-sized businesses. An MSP provides access to a team of IT experts for a fraction of that cost, offering specialized skills and up-to-date knowledge without the full-time expense.

  ✅Strategic IT Planning

  Business Growth: MSPs help with more than just troubleshooting; they offer strategic guidance to align your IT infrastructure with your business goals. This support can be invaluable as your business grows, ensuring that your technology scales effectively and efficiently.

  ✅Better ROI

  Efficiency Gains: Small businesses that use MSPs often see improved IT efficiency and fewer issues. According to a CompTIA report, businesses with proactive IT support experience a significant reduction in IT-related problems, translating into better ROI and allowing you to focus more on your core business activities.

Priority IT Support & Project Solutions with Flexible Retainer Plans.

EZPay Priority Support Agreements® offer retainer-based IT support, ensuring guaranteed priority service for your business at a discounted rate compared to our standard hourly pricing.

These flexible “banked tech hours” can be applied to a wide range of IT needs, including:

• Daily Operations: Help desk and routine technical support

• Urgent Issues: Equipment failures, internet outages, or security breach remediation

• Project Work: PC refreshes, server upgrades, or other IT initiatives

With EZPay, your business gains reliable, cost-effective IT support tailored to your needs.