Block of Time Service Contracts

Retainer-based priority support agreements

Save Money and Get Priority Support With Our Retainer-Based Support Agreement

Looking for guaranteed response times? Want to save money on hourly IT support charges? Our pre-paid block of time support agreements are a great way to get priority support from our team of technicians without the long-term commitment.

Our EZPay Priority Support Agreement® is a retainer based support agreement that is designed to save your organiza􀀁on money, while guaranteeing you priority access to our team of expert technicians.

Benefits of a Block-of-Time Support Agreement

Reliable IT Support

For over 20 years, we have been providing reliable and friendly contract IT support services to small and medium sized businesses. Not only do we offer emergency after hours support, but we offer guaranteed response times. Enjoy the peace of mind of knowing that your business will have the IT support when you need it the most by having a support contract with guaranteed response times.
Guranteed Response Times

We know that when your technology is down, it is important to speak to a technician right away. Our block-of-time support packages offer response times as low as 2 hours for critical outages and technical issues.
After-hours & Weekend Support

Customers with an active block-of-time support agreement receive priority support for their service calls can speak to an on-call technician after normal business hours and on the weekends.
Preventative Equipment Maintenace

Never stress again about network failures or system outages again. Our managed services include round-the-clock monitoring of your computers and network, as well as preventative maintenance schedules, to help prevent problems before they materialize.
Large Team of IT Pros

Take comfort in knowing that our full team of resources are at your staff’s disposal. Our friendly staff has a combined 70 years of IT experience dealing with small and medium sized business IT issues and we are here to help!
Simple Billing

Your pre-paid support hours never expire and can carry over from year to year. Easily review your account online including all your service tickets and block-of-time purchases. There are no hidden fees.

Listen To What Our Customers Say

Bonnie Selleck

2023-05-31

Ryan M. from Jaydien Network Solutions was quick and professional and extremely patient. He listened to my computer experience and quickly diagnosed the problem. He took the time to educate me about the problems my computer was experiencing and worked out a solution. I am definitely a satisfied customer. Would highly recommend Jaydien Network Solutions.

Judah Spinner, CFA

2023-05-25

Everything was seamless, I'm very happy with Mike's work!

Karen Loveland

2023-04-25

Staff was professional and expedient with my request. I recommend them completely.

Patricia Bitzer

2023-04-13

This was my first time getting my older Mac repaired. It was slow and behaving erratically. . To be truthful, I was afraid I’d be needing a new computer. The =y carried the computer in for me , called me with what they had fond, and I had a faster , virus free computer within 24ours. I will definitely use their services again if and when needed. Sure beats driving to Freehold Apple store and waiting indefinitely to get my computer back. Such fast courteous service is refreshing!!

Matt Hurych

2023-03-06

Dave replaced the CPU cooler in my gaming PC. He is very knowledgeable about PCs and I will definitely bring my PC back to him for any future upgrades. Also almost half the price of another local computer repair store.

Joseph Amari

2023-03-05

David did an excellent job of installing my new processor. He was very professional, knowledgeable, and especially patient with me. David is a credit to the Jaydien staff.