Solving IT Problems Everyday - Since 2002
Solving Tech Issues for New Jersey - Since 2002
Doing Geek Stuff for Non-Geeks - Since 2002
Providing IT Support to Businesses for Over 20 Years
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Block of Time Service Contracts

Retainer-based priority support agreements

Save Money and Get Priority Support With Our Retainer-Based Support Agreement

Looking for guaranteed response times? Want to save money on hourly IT support charges? Our pre-paid block of time support agreements are a great way to get priority support from our team of technicians without the long-term commitment.

Our EZPay Priority Support Agreement® is a retainer based support agreement that is designed to save  your organiza􀀁on money, while guaranteeing you priority access to our team of expert  technicians.  

Benefits of a Block-of-Time Support Agreement

  • Reliable IT Support

    For over 20 years, we have been providing reliable and friendly contract IT support services to small and medium sized businesses. Not only do we offer emergency after hours support, but we offer guaranteed response times. Enjoy the peace of mind of knowing that your business will have the IT support when you need it the most by having a support contract with guaranteed response times.

  • Guranteed Response Times

    We know that when your technology is down, it is important to speak to a technician right away. Our block-of-time support packages offer response times as low as 2 hours for critical outages and technical issues.

  • After-hours & Weekend Support

    Customers with an active block-of-time support agreement receive priority support for their service calls can speak to an on-call technician after normal business hours and on the weekends.

  • Preventative Equipment Maintenace

    Never stress again about network failures or system outages again. Our managed services include round-the-clock monitoring of your computers and network, as well as preventative maintenance schedules, to help prevent problems before they materialize.

  • Large Team of IT Pros

    Take comfort in knowing that our full team of resources are at your staff’s disposal. Our friendly staff has a combined 70 years of IT experience dealing with small and medium sized business IT issues and we are here to help!

  • Simple Billing

    Your pre-paid support hours never expire and can carry over from year to year. Easily review your account online including all your service tickets and block-of-time purchases. There are no hidden fees.

Listen To What Our Customers Say

Bonnie Selleck
Bonnie Selleck
Ryan M. from Jaydien Network Solutions was quick and professional and extremely patient. He listened to my computer experience and quickly diagnosed the problem. He took the time to educate me about the problems my computer was experiencing and worked out a solution. I am definitely a satisfied customer. Would highly recommend Jaydien Network Solutions.
Judah Spinner, CFA
Judah Spinner, CFA
Everything was seamless, I'm very happy with Mike's work!
Karen Loveland
Karen Loveland
Staff was professional and expedient with my request. I recommend them completely.
Patricia Bitzer
Patricia Bitzer
This was my first time getting my older Mac repaired. It was slow and behaving erratically. . To be truthful, I was afraid I’d be needing a new computer. The =y carried the computer in for me , called me with what they had fond, and I had a faster , virus free computer within 24ours. I will definitely use their services again if and when needed. Sure beats driving to Freehold Apple store and waiting indefinitely to get my computer back. Such fast courteous service is refreshing!!
Matt Hurych
Matt Hurych
Dave replaced the CPU cooler in my gaming PC. He is very knowledgeable about PCs and I will definitely bring my PC back to him for any future upgrades. Also almost half the price of another local computer repair store.
Joseph Amari
Joseph Amari
David did an excellent job of installing my new processor. He was very professional, knowledgeable, and especially patient with me. David is a credit to the Jaydien staff.
Nick Lewandowski
Nick Lewandowski
I thought my gaming desktop had to be put out of its Misery but I bought it here and Dave was able to fix the problem and it runs amazing Thank you
James Ciambruschini
James Ciambruschini
Dave was awsome, got to refurbished computer works like brand new awesome 10 times quicker than my old one would definitely use this company again
Gary Morrison
Gary Morrison
The team showed up on time and completed the project. They were clean and professional and very knowledgeable.

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