Apple: Damaged digitizer, damaged LCD, damaged battery, damaged charging port, damaged front camera, damaged rear camera, damaged camera lenses.
Samsung/Motorola: Damaged digitizer, damaged LCD, damaged battery, damaged charging port, Motorola: damaged front camera, damaged rear camera, damaged camera lenses, damaged backglass.
Apple: Water damaged motherboards, broken backglasses, motherboard failure deemed irreparable, lost/stolen devices
Samsung/Motorola: Water damaged motherboards, motherboard failure deemed irreparable, Motorola: lost/stolen devices
When you sign up for a Jaydien Mobile Device insurance plan the monthly cost of the plan, cost of the repair deductible, device manufacturer name and model number, !MEI (International Mobile Equipment Identity) number & device serial number (SN) are recorded in our system and associated with that device’s specific plan. There is a one-to-one relationship between a device and a plan. Only one specific device can be associated with any single plan at one time.
There is a 90 day grace period from the date of the insurance plan inception before a claim can be submitted.
Insurance claims are limited to 2 screen repairs/year per IMEI/SN, 2 battery replacement/year per IMEI/SN, 1 charging port replacement/year per IMEI/SN, 1 camera replacement/year per IMEI/SN, unlimited lens replacements.
All insurance repairs are performed using genuine OEM device parts and/or replacement insurance-grade device parts where OEM device parts are not feasible and/or applicable.
Any and all motherboard failures are classified as irreparable by the standards of Jaydien technicians, NOT by independent technicians or device manufacturers. Insurance plans are associated with a device’s specific and unique IMEI/SN. Repairs performed under an insurance contract can only be performed on devices that match the specific !MEI/SN on file for that device/plan. Jaydien Network Solutions will NOT perform insurance plan repairs on ANY device(s) that are not specifically tied to an active Jaydien Insurance plan OR that has an incorrect IMEI/SN. IMEI/SNs MUST match what is on file for that device’s insurance plan. In the event a device is traded in or is upgrades to a different device with a different IEMI/SN, you must inform Jaydien Network Solutions within 48 hours of said change so that the IMEI/SN AND insurance cost can be adjusted, if required, and the insurance plan can be updated with the new IEMI/SN or the replacement device.
To troubleshoot your computer, the first thing we do is to run a full diagnostic test. This helps us to determine the cause of your issue and enables us to provide you with an accurate amount for the repair cost.
The diagnostic charge is free if you move forward with the repair!
You can call or text our office at 732-477-4005.
You can also email us for help at support@jaydien.com. And you can chat with us directly through our website.
We are conveniently located in the Lions Head Office Park in Brick, NJ.
35 Beaverson Blvd, Suite 3A
Bricl, NJ 08723
If you are a business and have an active support contract, we offer technical support 7 days a week.
Our shop is closed on weekends for walk-in residential computer repairs. Our normal business hours are Monday – Friday 9am to 5pm.
For businesses of all sizes, we cover the entire state of New Jersey.
For in-home repair services, we provide on-site computer services in Ocean County NJ, Monmouth County NJ, Middlesex County NJ.
Yes! Many computer issues can be resolved by a quick remote desktop sharing session in under 30 minutes.
Yes. Our office is open Monday – Friday 9am to 5pm.
We are located in the Lions Head Office Park in Brick, NJ
35 Beaverson Blvd, Suite 3A
Brick, NJ 08723
732-477-4005
You can pay your bill at the time of service by using a Credit Card, Check, E-Check or Cash.
You can also make a payment by phone by calling our office at 732-477-4005.
To troubleshoot your computer, the first thing we do is to run a full diagnostic test. This helps us to determine the cause of your issue and enables us to provide you with an accurate amount for the repair cost.
The diagnostic charge is free if you move forward with the repair!
You can call or text our office at 732-477-4005.
You can also email us for help at support@jaydien.com. And you can chat with us directly through our website.
We are conveniently located in the Lions Head Office Park in Brick, NJ.
35 Beaverson Blvd, Suite 3A
Bricl, NJ 08723
If you are a business and have an active support contract, we offer technical support 7 days a week.
Our shop is closed on weekends for walk-in residential computer repairs. Our normal business hours are Monday – Friday 9am to 5pm.
For businesses of all sizes, we cover the entire state of New Jersey.
For in-home repair services, we provide on-site computer services in Ocean County NJ, Monmouth County NJ, Middlesex County NJ.
Yes! Many computer issues can be resolved by a quick remote desktop sharing session in under 30 minutes.
You can pay your bill at the time of service by using a Credit Card, Check, E-Check or Cash.
You can also make a payment by phone by calling our office at 732-477-4005.
Residential Solutions
Business Solutions
Your Local Technology Experts Since 2002
NJ License# 34LS000721000
Residential Solutions
Business Solutions
Business Camera Systems
Business Phone Systems - UCaaS
Contact Center Solutions - CCaaS
